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Business Profile

Home Design

ADIDA, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered several pairs of shoes off of their website, I waited 3 days like I was asked after I had not received my package. I then called in to the customer service to see what was happening. The lady first of all was so rude and disrespectful she mentioned I could file a claim which I did so on the 14th of July she hadnt put the claim in until the 18th. I was asked to call back two weeks later and I did and at that point was asked to call back again on the 14th day which would then be today 08/15 I was then told that my 14 days were not there yet. This is so inconveniencing because my children start school in a few days and no refund has been issued to continue getting my children situated for school I am highly disappointed. I requested to speak to a supervisor and of course to no avail I am just at a lost and will not placing any more orders with adidas.

ADIDA, Inc. is NOT a BBB Accredited Business.

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