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Business Profile

Marijuana Sales and Services

Joyology Of Reading

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am getting spam texts from this business trying to sell me ******** products EVERY day sometimes multiple times per day. I always block and report the number, but the texts are always from a different number. The texts say reply STOP to stop the texts, but I foolishly tried texting STOP and only increased the number of spam texts per day. I've never done business with them, or even heard of them before the texts started. I'm at my wits end with this company and their texts. I've received literally hundreds of texts at this point.

    Business Response

    Date: 09/14/2022

    [BBB Transcription via Phone]

    The phone number was listed under someone else account. It has been removed and you should no longer receive text messages. 

    Customer Answer

    Date: 09/16/2022



    Complaint: ********



    I am rejecting this response because:

    I am still receiving spam text messages from ******** as of Sept 16 2022. It's the third one I've gotten since their supposed removal of my number. 

    On a side note, it's plainly obvious that they are not telling the truth when they say my number was added by mistake. A quick ****** search shows that the problem is not unique to myself. Additionally, the text comes from a different number every time, which is basic spam strategy to get around spam blocking and number blocking. 

    Do I have any other potential recourse to stop these texts? I am getting the feeling that ******** isn't too concerned about their BBB reputation.



    Sincerely,



    ****** *********

Joyology Of Reading is NOT a BBB Accredited Business.

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