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Business Profile

Dressmaker

NUDESII

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dressmaker.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I shopped at this business a total of three times. She has canceled my order all three times. Taking my money and holding it for long periods of time before she refunds it. I'm still waiting on my refund for my last order. The merchant has seen my messages via Instagram direct messages and has not responded

  • Initial Complaint

    Date:07/07/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order previously. And the order was cancelled saying the website had crashed during your Black Friday sale of November 2023. I placed because it was advertised as a going out of business sale so I figured "now or never". Now, the site was down for a while. The owner hadn't posted online in a while on ******** which is where I saw her advertise and try on the items. Then one day boom! The website came back and has all the items I ordered in stock and still available. Why did they not want to honor the sale as advertised? Why did they not just sent the items? I posted on one of her videos asking why this was and her response was so NASTY! Saying "No one even wanted to order until the items were on sale and not wanting to supposrt a small business." So she jusy advertised a sale to get the customers intered, but never actually planned on selling anything for the sale as advertised. NO WAY! That is not the way to do business.I called the customer service number on the website and it just rings with NO ONADER / No Voicemail or anything. I have also tried emailing a few times ****** have even gone to the Better Business Buero and am now looking for further help here because this lady is a scammer!

NUDESII is NOT a BBB Accredited Business.

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