About

Local BBB:

BBB of Michigan

BBB File Opened:

7/22/2021

Business Started:

1/2/2004

Business Started Locally:

5/21/2018

Business Incorporated:

8/16/2016

Type of Entity:

Corporation

Additional Information

Payment methods

credit cards, paypal bank and wire transfers

Refund and Exchange Policy

PLEASE CALL US AT 888-524-2487 or email us before returning any parts andwe will provide you with a Return Authorization number and the correct address to ship the part back to.All new parts that are returned without reason may be charged a 20%handling fee to cover the cost of packing materials as well as time spentto process the order etc. In other words if you buy parts from us and changeyour mind after you receive them, we may charge the 20% handling fee.New and Rebuilt parts cannot be returned after 14 days for a refund
New and rebuilt parts come with a one year warranty, if the partshould fail within that time, we will replace it with another part. Allnew parts that are returned without reason may be charged a 20%handling fee to cover the cost of packing materials as well as timespent to process the order etc. In other words if you buy parts from usand change your mind after you receive them, we may charge a 20%handling fee.
Used parts have a 90 day replacement warranty, if the part failswithin that time, we will replace it with another same used part. Usedparts are not returnable if they do not fix the problem for which youpurchased them. We do not allow you to pay for a used part, install itand if it doesn't fix your problem, return it for a refund. We cannotrefund money for used parts we can only exchange it if it's defective.If you receive a used part and it is defective call us immediately andwe will arrange another part to be shipped and the defective part to bereturned to us. Used parts and used electrical parts are notrefundable. We will replace with another same used part if it'sdefective within 90 days of purchase. Used parts cannot be returned for arefund. If we ship the wrong part, call or email us and we willinstruct you on how to return it and we will then ship the correctpart.
1. Electrical items both new and used are not returnable unlessdefective. New electrical items that fail within 12 months of purchasewill be replaced with the equivalent part.
2. If we send you the wrong part, please let us know and we'll send you the right part. We'll need the wrong part back.
4. If you need a warranty replacement part, please let us know and we'll send you one out.
5. If you order the wrong part, we'll take it back, but only if youarrange the return in advance. Special order parts can't bereturned. Special order parts are indicated as such in the partdescription.
6. Unauthorized returns will be refused. You must call or email usbefore shipping any part back to us. We will give you the correctaddress and authorization number.
7. All returns (unless defective) must be in saleable condition and in their original packaging.
8. Items being returned for core charges will need a return numberbefore it can be returned. Call or email us for the return number andthe correct address to return it to.
9. CDROM's are not returnable unless defective in which case we will replace the CDROM after you return the defect.
10. Books and tools are not returnable for any reason.
11. New parts and cores that are returned are at the buyers expense.
12. Cores must be returned within 90 days of purchase or the core charge will not be refunded.
13. Labor to replace a defective new or used part will not be refunded.
14. Special order new and used parts are not returnable unless defective.

Business Categories

Auto Parts