Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cleaning Services

My Health Freaks, LLC

Reviews

Customer Review Ratings

4.43/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMary B

    Date: 07/13/2025

    5 stars
    As someone who hold down a full-time job while managing a thriving business, having competent assistance in my home is non-negotiable. My Health Freaks keep the house clean, theyre on time, and they track and they honor those peculiar details that are important to me. No surprises: when I come home, the house is clean to my standards, everything is in its place, and any anomalies have been communicated to me. Lastly, as a frequent traveler, Im looking forward to knowing that there is a local team who will check in on the critters, do some annual cleaning and repair tasks, and keep an eye out for me while Im out of town.I hired My Health Freaks because of their years in business, their A+ Better Business Bureau rating, and after a thorough reading of all the reviews and responses across the web, both positive and negative. As a single woman heading toward retirement, I need a trustworthy resource near me who offers more than just good house cleaning services. I appreciate the attention to using non-toxic products instead of the over-perfumed, chemical-laden store-bought brands; it shows that someone understands cleaning practices as well as I do. I value the careful communication that this team provides. As a business owner myself, I recognize the qualities that keep a business humming: qualified staff, listening, and attention to detail. *****!
  • Review fromShannon S

    Date: 03/24/2025

    5 stars

    Shannon S

    Date: 03/24/2025

    My house has never looked so clean! ***** has cleaned our house 3 times and every time Im even more impressed than the last. Shes courteous, professional, and above all, the best at what she does! I would recommend her to everyone I know.

    My Health Freaks, LLC

    Date: 04/03/2025

    Hello *******,Thank you for taking the time to write us such a great review! We strive to remove stress from our clients everyday lives and its wonderful to have the opportunity to do that for you! Anything else we can do to help, please do not hesitate to ask!
  • Review fromJoanna H

    Date: 03/18/2025

    5 stars

    Joanna H

    Date: 03/18/2025

    These people are amazing! They have come twice to my home to help me organize and clean different areas. They are never judgmental and are fast and efficient. I will definitely call them again!

    My Health Freaks, LLC

    Date: 04/03/2025

    Hello ******,Thank you for this wonderful review! We truly enjoy helping in anyway we can and will always be here for you! We look forward to seeing you again soon!
  • Review fromJennie L

    Date: 03/15/2025

    5 stars

    Jennie L

    Date: 03/15/2025

    Renee and team is timely, efficient, thorough, flexible, and very professional. I give her creative freedom and have yet to be disappointed! They communicate, make accommodations, and are very easy to work with. My house is too big for me to maintain alone, Renee is vital to our family's sanity!! Even when I don't get the "pre pick-up before they get here" done, shes always impressed me with her progress.

    My Health Freaks, LLC

    Date: 03/17/2025

    Hello ******,We are glad to hear you are satisfied with our services and we absolutely love caring for your beautiful home! Please let us know if there is anything else we could do to help keep order in your home and everyday life!
  • Review fromPatty s

    Date: 12/26/2024

    5 stars

    Patty s

    Date: 12/26/2024

    Renee & Kyle are dependable & very thorough. They come ever two weeks and do a great job. I would highly recommend them.




    My Health Freaks, LLC

    Date: 03/17/2025

    Hello *****,We are happy to hear you are enjoying our services and we appreciate the opportunity to care for your beautiful home!Please let us know if there is anything else we can do to help!
  • Review fromHollie B

    Date: 08/30/2024

    5 stars

    Hollie B

    Date: 08/30/2024

    Renee has an extraordinary eye for detail, making her stand out among the various cleaning companies I have used over the years. She is very professional and understanding. Strongly recommend her and her team!

    My Health Freaks, LLC

    Date: 09/04/2024

    Thank you for your kind words, ******! It is greatly appreciated!
  • Review fromRachel S

    Date: 08/25/2024

    1 star

    Rachel S

    Date: 08/25/2024

    I'm a working mom of two ******* under the age of 5 with a full time career of ***** hours per week and also live on a five acre hobby farm. Having the time to clean is very fleeting and I struggle with just keeping up with "picking things up" and the essentials (dishes, laundry, etc). Deep cleaning is something I rarely have time for. I always feel very stressed out when my house is dirty. However, I also struggle with getting enough motivation to clean, making my anxieties even ******** dear husband bought me the wonderful gift of a deep house cleaning to be done while we were on vacation. I was elated, but also self conscious because I know how badly it needed a deep clean. In an effort to make things not look quite so terrible I scrubbed some cupboards, vacuumed and tried to have everything picked up, working well into the early morning hours the weekend before we left. When we came home we were both completely mystified that it seemed like nothing was done! The tables in the kitchen weren't wiped down, the floor wasn't mopped, there was dust everywhere. The only thing that we could tell was done was vacuuming (which I had already done) and some rearranging of items in the bathroom. I was heartbroken. I was so looking forward to having one small part of my house truly clean. It wasn't even a light cleaning, let alone deep cleaning of any kind.When my husband called to try and figure out what had happened, that we were not satisfied and if there was anything that could be done to make things right, he was immediately yelled at. Claiming they were here for 4 hours and took that whole time (two people) to clean the bathroom, which still had dust and cobwebs behind the door and on the outlet covers, dirt rings in the tub, and splatters on the mirror. Not only that, but the thing that hurt the most is she refused to come back saying that "our house was disgusting, and she would never step foot in it again". She refused a refund and my husband felt like a failure.

    My Health Freaks, LLC

    Date: 09/04/2024

    Hi ***** I apologize that you were not satisfied with the service we provided. As I explained to your husband, when a space has not been maintained, it is necessary to book more than 4-5 hours to get it up to our standards. We were happy to help with the amount of time that was booked, but cannot make a space completely perfect in that amount of time. I sympathized with your husband, that in many situations it is difficult to keep up, so we are happy to do as much as we can. We hoped that you would be happy with how much we were able to get done in the time allotted, so we could continue to maintain and make your home perfect moving forward. It’s such a cute house and deserves it! I expressed to your husband on the phone that we would be happy to continue maintenance overtime. At that point, he stated that you, “do not ever want us to set foot back in our home again”. Additionally, many of the pictures sent were in regard to stains and permanent glass rings on furniture, which will not come off short of refinishing. A few days later, we got a notification from Venmo that you were disputing the charges stating that you never received the service to begin with. We turned in our evidence and in short order they responded that you had no case. Four months later now, we’re going over this again. I understand, life is stressful and sometimes experiences can leave you overwhelmed, and that is what we’re here to help relieve. I offered a solution and was immediately shut down. As a small business owner, I do everything I can to ensure the quality of my services. To say we did absolutely nothing for you is simply not true; we truly did our best with the time you booked, improved the space, and even gave 30 minutes of free time. We appreciate your business and hope you find a solution that works for you and your family. Sincerely, Joe, Renée and My Health Freaks Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.