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Business Profile

Basement Waterproofing

Foundation Restoration

Reviews

Customer Review Ratings

4.5/5 stars

Average of 8 Customer Reviews

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Review Details

  • Review fromCharlotte T

    Date: 12/05/2023

    5 stars

    Charlotte T

    Date: 12/05/2023

    This is an amazing company. If you have this company, then you dont have to worry about your basement flooding have never had a problem getting hold of anyone here so glad I have them to help with any problem that *** arise with my basement.

    Foundation Restoration

    Date: 12/06/2023

    Thank you for taking the time to provide a 5 star review, we appreciate your business and hope if you have any further home needs in the future we can help! Thank you again!
  • Review fromFred S.

    Date: 11/13/2023

    4 stars
    Great service and professional workmanship, would of like my bowed wall to be more straighter but understand, so I'm thankful to know that I won't have to ever worry about the failure of the original basement wall due to their repair.
  • Review fromBeth

    Date: 11/07/2023

    5 stars

    Beth

    Date: 11/07/2023

    Very professional from start to finish. Great workmanship and a very fair price. Excellent communication, punctuality, and cleanup!

    Foundation Restoration

    Date: 11/08/2023

    Thank you for taking the time to share your positive experience you have had working with our team. We strive to be on time, clean up and keep you informed throughout the entire process. Thank you for choosing Foundation Restoration.
  • Review fromCody M

    Date: 03/28/2023

    2 stars

    Cody M

    Date: 03/28/2023

    I appreciated the no pressure quote & flexibility on waterproofing options.I had interior drain tile and wall anchors installed. During the work it was discovered that my home already had drain tile inside the footer. I was not notified and the crew just put their drain system on top of the existing one. It would have rendered their drain system useless. There were also severe pitch issues with their drain install. Some areas pitched AWAY from the sump. The idea with any basement drain system is to get the water into the drain tile and into the sump as quickly as possible. The sooner and quicker that happens, the better it will perform. Pitching away from the sump is only encouraging water to stay in place. I asked them to remove the old drain tile that they said may or may not work & replace it with their new system rather than putting their system on top of the old drain. Its a shame that I had to find this on my own and push them to do more appropriate work. I was told to torque the anchors to 90ft-lbs. During install, the workers used a 1/2 impact which puts out 700ft-lbs of torque. It pulled my wall out which the anchors arent designed to do per Foundation Restoration. The shock loading cracked the wall in many new places where there were no cracks before. The new concrete that was poured to backfill the flooring has already cracked. It was cracking as the floor dried. They removed part of my wall paneling and put a deep ***** into my block wall.Overall, I ended up with the drain system I wanted along with additional damages to my foundation which I did not. If you are willing to put in the time to research for yourself the right way to fix your homes issues and monitor the work being performed to ensure its done correctly, this may be the company for you. If youre looking for a company you can trust to be the experts and install products and materials correctly, look elsewhere.

    Foundation Restoration

    Date: 05/05/2023

    Hi ****************,We are sorry to hear you are not happy with the installation. This is the first we have heard of any issues or concerns you had with your project. We would love to have the opportunity to address any issues and make any adjustments as needed. Please give our office a call directly to address this matter. Our direct line is ************. We appreciate your business and look forward to making any corrections. Sincerely, Foundation Restoration
  • Review fromGreg W.

    Date: 02/17/2023

    5 stars
    Highly recommend F.R. No pressure estimates. The crew was great, thoughtful and cleaned up afterwards. They're a 10 in my book.
  • Review fromDavid M

    Date: 12/21/2022

    5 stars

    David M

    Date: 12/21/2022

    I am very pleased with the job Foundation Restoration did. ***********, *** and crew were VERY hard workers... They showed up on time and were always happy to answer the many questions I asked them. They cleaned up after they left and most importantly, they raised my foundation and secured the addition on my home. I would recommend Foundation restoration to anyone!!

    Foundation Restoration

    Date: 12/22/2022

    Thank you very much for your review, *****. We truly appreciate the kind words and are very please as well that we could help secure your foundation and provide you a great service while doing so!
  • Review fromRene? C.

    Date: 09/23/2022

    5 stars

    Rene? C.

    Date: 09/23/2022

    Professional, knowledgeable and very nice. They came in and did the work quickly, and did a great job cleaning up after themselves. Not a drop of water in my basement the next evening after a hard rain!

    Foundation Restoration

    Date: 10/05/2022

    We appreciate your feedback and are very happy we could help with your basement needs quickly and efficiently and you are very pleased with the results. Thank you ****
  • Review fromKeith L.

    Date: 09/23/2022

    5 stars

    Keith L.

    Date: 09/23/2022

    Thank you to the team at Foundation Restoration for making the crawlspace repairs at my home a great experience. I was informed throughout the entire process and everyone was very helpful and a joy to work with. I would highly recommend them.

    Foundation Restoration

    Date: 09/26/2022

    Thank you ***** for your feedback on the positive experience you had working with our team. We greatly appreciate your kind words and choosing to work with us!

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