Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cabinet Hardware

Look In The Attic & Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinet Hardware.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn M

    Date: 11/09/2023

    1 star

    John M

    Date: 11/09/2023

    I put one star because cant put less This company is fraud. They will take your money ( restock fee?) and nothing you can do. Be careful and stay away.The worst customer service.Even after I corrected billing address,they canceled order and kept the money. Thieves

    Look In The Attic & Company

    Date: 11/10/2023

    We are sorry to hear about your experience. Yes, when you are attempting to purchase from overseas, you will find we can only ship and accept orders from ***************** and ******. We cannot accept foreign credit cards. We are unable to update your credit card address when a foreign card is used. We hope we can serve you better in the future!
  • Review fromPe F

    Date: 06/19/2023

    1 star
    Disappointed! I was buying 3 12-in window casements and 14 10-in casements and was told by two people via text they could discount it. One time was in October and my contractor retired so I couldn't order until June when I got a new person to do the work.On June 12 they texted there was a price drop and to order online with a 5% discount. I texted them on June 16 I was ready to order and the prices were the same high price online, no price drop. They got back to me on June 19 and said they would not discount and the price went up. I can buy some somewhere else. I don't like how they changed the offer of a discount to help with my large order. Bad Business to offer and then renege. I definitely have more choices elsewhere!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.