Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Morse Moving & Storage

Reviews

This profile includes reviews for Morse Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Morse Moving & Storage has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2/5 stars

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromMike Q

      Date: 01/25/2025

      1 star
      Terrible company. They will quote you a good price and then keep adding fees and say it was because of an oversight or it was more stuff than they thought. It is a company that wont call back to resolve an error in me being overcharged on my final bill. Stay away from these crooks!!! I hope all the things theyve done to me and others leads to them going out of business. It will be good for the community and unexpecting people like me that didnt do the research and check the reviews on this shady outfit. Buyer beware of Morse Moving. Its a shame they have a good rating on BBB, they shouldnt.
    • Review fromStacy M

      Date: 06/07/2024

      5 stars
      I recently moved for the first time in 30 years. I could have been happier with the service I received from from the driver and his crew. Thank you
    • Review fromVictor L

      Date: 12/07/2023

      1 star

      Victor L

      Date: 12/07/2023

      I came to BBB to post a review on Morse's failure to honor a claim and saw comment after comment about the same complaint. BBB needs to look into them. This is serious. They are a fraudulent company! Obviously, Morse Moving & Storage is a bunch of shysters who will move and damage your belongings and then come up with a million excuses (e.g., it was that way before, this is an old scratch look at the dirt in it, we couldn't have damaged your floor we have soft wheels, etc.) to not honor your claim to repair/replace your belongs. I even went to their president to get them to honor my claim and he REFUSED to speak to me but rather had the same person in claims that refused my claim in the first place call me back. When the president ignored my certified letter and refused to take my follow-up call, I knew they are a irreputable company and that I selected the wrong moving company. I hope this review helps other people choose another company instead of Morse Moving and Storage in Michigan.

      Morse Moving & Storage

      Date: 12/08/2023

      We are very sorry to see your review above but we are not showing that we provided any moving services for a ***********************.
    • Review fromLawrence P

      Date: 12/04/2022

      1 star
      This is a company that you cannot depend on. They caused about $1,500 of damage on a $30,000 move. That's to be expected. However, when asked to take responsibility they referred me to a third-party insurer whose only job seemed to be avoiding paying claims with ridiculous requirements such as get damaged items appraised. In previous moves, the company typically sent someone out right away to effect repairs. When I went back to Morse and asked them to do the right thing, I was met with silence. When money was due from me, it was wired immediately, when the shoe was on the other foot I'm afraid that was not reciprocated. A company that won't stand by its work should be avoided, particularly when there are plenty of other options out there.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.