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Business Profile

Collections Agencies

Lansing Professional Business Bureau, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to address your collection efforts regarding an alleged debt. To my knowledge, I have not received any communication from your organization via phone, mail, or email regarding this debt. Despite this, I reached out to your company by phone and was provided with an email address to request my itemized statement. I promptly sent an email on 08/21/2023 requesting the necessary information; however, I did not receive a response.Moreover, I want to emphasize that I possess comprehensive insurance coverage that should adequately cover any medical bills. After thoroughly reviewing my insurer account, it is evident that the service provider has not properly processed the complete claim amount. Specifically, the service provider's claim only covers a portion of the medical bill, as confirmed by my insurer. I have attached the insurer's claim reports to provide evidence in support of this dispute letter. It is clear from these documents that the service provider's claim aligns with only a fraction of the total billed amount.As a result of this discrepancy, I cannot accept responsibility for the debt you are attempting to collect. The provided insurer claim reports substantiate my position, showcasing that the service provider's claim is incomplete and does not accurately reflect the medical services rendered.I kindly request that you meticulously document this dispute and promptly cease all collection efforts related to this debt. In the event that you opt to transfer this debt to another agency, I earnestly ask that you explicitly indicate the ongoing dispute status. Moreover, should you have already reported this matter to a credit bureau or intend to do so, I urge you to accurately represent the fact that the debt is actively under dispute.Your attention to this matter and your cooperation in its resolution are greatly appreciated.Sincerely,*******************************

Lansing Professional Business Bureau, Inc. is NOT a BBB Accredited Business.

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