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Business Profile

Credit and Debt Counseling

Sectel Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit and Debt Counseling.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They took my money and will not answer my call and will not refund my money

  • Initial Complaint

    Date:03/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Transaction date was on March 1st I was trying to add money to my citys telephone inmate service. Completely different website entirely. I was redirected to this website without even knowing it was not the webpage I was previously on . It stated to sign up for an account create password and email so after I did that with phone number it asked me to put a card on file, thats when I hit sign up and was charged ***** for something I cant even use and didnt agree too, I was mot even on their website I was on the city jail website! This is a scam and they refuse to give me a refund and its literally designed to steal your money, please help me as I didnt authorize this sectel to take money out of my account

Sectel Corporation is NOT a BBB Accredited Business.

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