Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Freight Traffic Services

RoadEx Solutions, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJody O

    Date: 09/20/2023

    1 star

    Jody O

    Date: 09/20/2023

    I do not recommend doing business with them. They will sell your information and your phone will not quit ringing. They refuse to stop calling me. I had to block three of their phone numbers and one email.

    RoadEx Solutions, LLC

    Date: 12/04/2023

    Hi ****-

     

    I apologize for any misunderstanding.  It looks like you requested a quote from our ******************** on 9/14/2023 at 2:30PM EST and we sent you an email on 9/19/2023 that stated we needed your Loss Runs in order to provide the quote.  My best guess is that the salesperson and/or the insurance producer that was assigned to your Request for Quote were calling you to follow up since you requested the quote and never replied to the email we sent you.  If you no longer wanted us to provide the quote you requested, you could have simply replied to the email and we would not have followed up with any phone calls.

    I can assure you, we do not "sell" your information.  It was the information you provided us in order to quote your insurance as you requested.

    Again, my apologies for any inconvenience our follow-up calls may have caused.  You are welcome to call me directly with any more questions or concerns.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.