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Business Profile

Marine Surveyor

A. John Lobbezoo, AMS

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 19, 2024, I engaged Mr. ********************** to conduct a structural survey on a Donzi 28ZX powerboat prior to purchase in order to determine overall condition and structural integrity. On Wed July 24, ********************** traveled to *******, ** and conducted the survey. Immediately following the conclusion of said survey, ********************** contacted me by phone to let me know that the boat was in amazingly good shape with no structural issues or defects. Stated it was one of the cleanest boats he had ever surveyed. Relying upon his evaluation, I moved forward and completed the purchase of the boat on Friday July 26. The boat was then transported from ******** to ************, ** on Mon July 29 and delivered on Tues July 30. On Sunday August 4, I was able to examine the boat more closely and discovered significant structural and cosmetic damage - none of which had been disclosed or conveyed by the surveyor. Had I known of any of these issues, I would never have moved forward with the purchase. On Mon Aug 5, I notified ********************** of these defects. He refused to accept responsibility and stated that no negligence occurred. I have no recourse with the seller and now must pursue ********************** legally for compensation.

A. John Lobbezoo, AMS is NOT a BBB Accredited Business.

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