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Business Profile

New Car Dealers

Serra Chevrolet Sterling Heights

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromSamem A

    Date: 04/23/2024

    1 star
    The charged me a 140 dollars for front wheel alignment and vehicle still pulls to the left when I went back they wanted more money to align it correctly !!! Just took my money and left me with a vehicle barely aligned!! 2007 Buick rainier
  • Review fromKristin G

    Date: 12/02/2023

    1 star

    Kristin G

    Date: 12/02/2023

    I went here because I was in a bind. At first I thought this place was awesome.I was a first time car buyer. I didnt have time to look around. I own a business and my old car went down indefinitely.I put $7,000 down and it didnt make a dent in anything. Because of all the crazy fees.The finance manager talked me into getting tire protection for $60 a month. Which I NEVER used. He told me I could cancel. I had to jump through hoops 2 years later (now) just to get to the right person to cancel. (Which ended up being the same guy) everyone acted like they had no idea what I was talking about until I called my auto financing company. They refunded me $700 something dollars because of my mileage.How does that make sense? I have to pay for something Ive already paid $60 a month for, for two years.. and never used.And youre only giving me $700? Thats like a ***** difference.This is such a scam. And such learning experience.Its the principal. Really. I would give this place 0 stars.

    Serra Chevrolet Sterling Heights

    Date: 12/06/2023

    ******* - Out Used Car Manager ************************* has been trying to reach you and unfortunately has been unsuccessful. At your convenience, please reach out to him at ************ so he can discuss this with you, thank you.

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