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Business Profile

Carpenter

ACE Renovations

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for ACE Renovations's headquarters and its corporate-owned locations. To view all corporate locations, see

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ACE Renovations has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/28/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******* has $3000 dollars. We agreed he will do remodel my bathroom. He lied to me and promised me to start after six weeks. We agreed i pay for materials and i pay him $6000 dollars labor. He said ge will send me a shopping cart on ********** website for everything i need to buy one time and have ********** deliver it to my house but he kept promising me from time to another and he will never answer my calls at all. We agreed i pay for permit cost which it doesnt cost more then $600 dollars at the ****************. We agreed he will pull the permit for under his company name and i will pay for the cost. At the end on Friday the 20th of January 2023 i offered him to cut $500 dollars and i told him you have untill Monday the 23rd at 12 pm to refund me $2500 dollars and you take $500 dollars. But he responded back late on Wednesday the 25 at 20:55 pm saying he wants me to sign a statement. This guy is full of lies and he is a scammer I dont feel comfortable working with him or hiring him to remodel my bathroom i have no trust letting him do my bathroom at all. I need to hire somebody else who is honest. Everything he said are lies and he is asking for more money i feel like he is robbing me even i gave him more then one chance to do the bathroom. His Phone Number is #************ ******************************* I am just asking for full refund i did stop texting him or calling him cuz there is no solution.

    ACE Renovations is NOT a BBB Accredited Business.

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