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Business Profile

Rebuilt Engines

Doug's Repair, LLC
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Terry M

    Date: 05/09/2025

    This repair shop has a $105 "check out" fee which is a ridiculous amount of money for just diagnostics on a small engine piece of lawn equipment. When I left my mower with them they called and said there was an additional $67 due for the actual parts and labor that they never informed me of for approval before hand. I was told when dropping the mower off that any parts and labor would be taken out of the original $105 but that wasn't the case. If the "check out" fee is strictly a diagnostic fee and doesn't apply to subsequent parts and labor then do not say otherwise and certainly do not do unapproved work on top of that. I did not receive a call until they already had done the work. While they did finally discount the bill somewhat it is not a business I would use again.

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