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Business Profile

Vitamins and Supplements

Get It Off The Tabs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased the product July 22nd,2024 it is now August 16th,2024 still no product.Reached out to her about the product and if I could pick it up from a location in ********. She gave no response. Until I asked for a refund and also told her I didnt want to dispute the charges. Just so it wouldnt make her business account look fraudulent. She catches an attitude with me told me do not come on her website no more and to stop texting her. Offered a refund but she still havent sent it. Also have not been responding to me about my refund. I spent 129 dollars with her that I would like back. She is very unprofessional and rude to the people who is supporting her.

  • Initial Complaint

    Date:04/17/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order on March 14, 2024. Waited the 3-10 business days. The business provided a tracking number but the package was never shipped out as of today’s date of 4/17/24. I’ve tried to contact the owner by phone, email & social media and was told on two separate occasions that my package will go out the next shipping day but my package was never sent out. Also the owner was active on social media stating that packages were going out but she vaguely and barely responded to any contact regarding my order. Also she changed her phone number, made a social media post regarding the change but is still ignoring all contact from me. I’ve already filed a dispute with my bank, I just want other consumers to approach her business with full caution because she STRONGLY lacks professionalism and customer service.

  • Initial Complaint

    Date:03/20/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was fooled by the “ bbl pills” & have been supporting since 2020 . The pills have NO ingredients. I didn’t see anything as a red flag at first because I was gaining weight . But I noticed that my periods are always delayed & my stomach gets bigger than anything else. After consulting with some friends , they claimed that the pills could possibly be swelling my insides / I should see a doctor . My first concern would be that I wouldn’t know what to tell my doctor that I’m taking . The pills have made up names & no warning labels no ingredients in case you’re allergic or anything . The seller is incompetent, she doesn’t reply or care about your questions or concerns. She hosted a sale in November & didn’t have any products on hand until Jan ( that when I received my first package ) and then we had a huge argument about my second order that I never received. Good business owner make up for their wrongs . She could’ve offered me 10 percent off if she wanted but to say oh well when I didn’t say oh well for having to wait months in disrespectful to my time . I could’ve died in the 3 months the package was supposed to be arriving . Could’ve went into a life changing event anything that I wouldn’t even need the pills . Treat people better . Get help if needed . Consult a doctor but she definitely needs to do better !

Get It Off The Tabs is NOT a BBB Accredited Business.

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