General Contractor
Brent's Home Restoration and New ConstructionComplaints
Customer Complaints Summary
- 1 complaint in the last 3 years.
- 0 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/14/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Construction project not completed in a timely manner No legitimate business license number provided No building permit provided Damage to my home occurred due to this project Builder charged me for his mistakes No updated estimates provided when work requirements changed Poor or no supervision of workers
Business Response
Date: 06/12/2023
This claim was filed at a time when the claimant had not paid the balance due for construction services and materials. After demand was made by the contractor, the claimant, through counsel agreed to pay a negotiated sum in complete and final satisfaction of all monies due. Despite an amicable resolution, reached through counsel, claimant has failed and refused to withdraw its previously filed claim.
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