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Business Profile

Major Appliance Services

Max's Service Appliance & TV

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased all new appliances from them late last summer. Since the day I received the fridge, it has leaked water out of the water dispenser. They have been out 4 times to address it and it only has only gotten worse. They are saying it will be 2 more months before it can be fixed. I don't trust that they'll get it done properly. In the mean time, I have to buy bags of ice from the store. They should replace the entire fridge ASAP. Also, the dishwasher hasn't been working and it is still not fixed after 4 visits. They are unorganized and clearly don't know how to actually fix the issues.

Max's Service Appliance & TV is NOT a BBB Accredited Business.

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