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Business Profile

Plumber

Precision Plumbing & Heating Systems

Reviews

Customer Review Ratings

4.85/5 stars

Average of 26 Customer Reviews

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Review Details

  • Review fromPaul P

    Date: 04/06/2023

    5 stars

    Paul P

    Date: 04/06/2023

    ***** was great.Genuine and friendly.Knowledge and efficient.Made several suggestions and options.Fixed tub drain and also made some long term suggestions.Thank you!!!

    Precision Plumbing & Heating Systems

    Date: 04/17/2023

    Paul, Thank you for taking time to write this kind review about our service technician! Robin is a great ambassador for our daily mantra of really looking at the situation from the customer's perspective and then offering a solution and care to accommodate their need. It's fantastic to receive feedback that our team is meeting their daily goal of great customer care and you are benefiting from that care. We look forward to taking care of all your future plumbing, heating and service needs. We're here 24/7 to take care of your emergencies just in case you need us! Thanks again and we'll gladly be passing your kind words on to our team!
  • Review fromA. C

    Date: 04/03/2023

    5 stars

    A. C

    Date: 04/03/2023

    Outstanding customer service. ***** did a wonderful job explaining options and completing the required repair. ***** impressed and will continue to utilize Precision for all of our plumbing needs.

    Precision Plumbing & Heating Systems

    Date: 04/17/2023

    Thank you for taking time to write a kind review about our service technician David! He is a fantastic technician who works hard to meet our daily commitment of exceptional customer care and we're grateful to hear that he is meeting his objective! Thanks again and we look forward to taking care of all your future plumbing, heating, cooling and electrical needs!
  • Review fromB J D

    Date: 02/22/2023

    5 stars
    *** showed up promptly and was very efficient and polite.. would recommend this business
  • Review fromPerry B

    Date: 12/28/2022

    5 stars

    Perry B

    Date: 12/28/2022

    David was just great. He’s an excellent representative for your company. He took the time to go over our repair options and explained things clearly. It was a pleasure talking with him. 

    Precision Plumbing & Heating Systems

    Date: 03/07/2023

    ***** - Thank you for taking time to write a kind review about our service plumber *****! He is a fantastic plumber who works hard to meet our daily commitment of exceptional customer care and we're grateful to hear that he is meeting his objective! Thanks again and we look forward to taking care of all your future plumbing, heating and cooling needs! **************!
  • Review fromMichelle S

    Date: 12/27/2022

    5 stars

    Michelle S

    Date: 12/27/2022

    Great service with great staff. I was pleasantly surprised when I called at 10 am and a Tech knocked on my door at 11:30am. Thank you!

    Precision Plumbing & Heating Systems

    Date: 03/07/2023

    Thank you for your kind words about our team and for a 5-star review! Precision prides itself on providing the best in customer care and we always want you to feel confident referring Precision to your friends and family! We appreciate your business very much! Thank you!
  • Review fromGerald W

    Date: 12/01/2022

    5 stars

    Gerald W

    Date: 12/01/2022

    Our experience with precision, heating and cooling was incredibly rewarding!! Precision heating and cooling immediately responded to the call and had the problem resolved within 20 minutes of arriving. And they not only do the heating and cooling. They also do the plumbing and the electrical. Ive never been so pleased with the Total experience with the company and any venue like I have been with Precision *********************************

    Precision Plumbing & Heating Systems

    Date: 03/07/2023

    ******! Wow - thank you so much for sharing your positive experience with Precision and for your glowing review! We make our daily goal to offer exceptional customer care and our team will be thrilled to hear that they are hitting their goal! We look forward to taking care of any futurehome comfort concerns that might arise! Thanks again!
  • Review fromHadley P

    Date: 11/08/2022

    5 stars

    Hadley P

    Date: 11/08/2022

    Its always a pleasure with Precision - very professional, thorough, and courteous. Thank you!

    Precision Plumbing & Heating Systems

    Date: 03/07/2023

    You are welcome! Thank you for your kind words about our group of professionals! We work hard to offer exceptional customer care and we are thrilled that you had such a great experience. We will happily pass on your thoughtful words to our entire team and we look forward to serving all your plumbing, heating or cooling needs in the future. Thanks again!
  • Review fromAnn D

    Date: 10/25/2022

    5 stars

    Ann D

    Date: 10/25/2022

    The tech was courteous, professional, provided thorough explanations, and willingly answered my questions. I could tell that he enjoys his work! He represents the company very well.

    Precision Plumbing & Heating Systems

    Date: 03/07/2023

    Thank you for your kind words about our service technician! He is a great representation of the exceptional customer care that we are committed to everyday as an entire company. We are appreciative of your trust in us to take care of all your plumbing, heating and cooling needs and we look forward to serving you in the future!
  • Review fromAndy B

    Date: 10/21/2022

    5 stars
    Today, **************** came to our home to perform a winter service on our furnace. We were very impressed with his professionalism and knowledge. He answered our questions and excellently performed the service. His level of customer service is among the best that we have ever experienced, regardless of product or industry. ****** is welcome back anytime.
  • Review fromGail H

    Date: 10/19/2022

    5 stars

    Gail H

    Date: 10/19/2022

    My technician was very friendly and provided me with many recommendations and helpful information. My furnace and new thermostat are operating well.

    Precision Plumbing & Heating Systems

    Date: 03/07/2023

    **** - Thank you so much for taking time to write this review of the work that we performed in your home. Our entire team's daily objective is to look at the situation from your perspective and then give you the best solution and service to accommodate your needs. We appreciate knowing that we are meeting our goals and you are getting great care because of those goals. We look forward to taking care of all your future plumbing, heating and air-conditioning needs that might arise. Thanks again for this note and we will happily pass this on to the entire team!

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