Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tree Services

Creative Canopy Tree Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromWilliam N

    Date: 07/12/2024

    1 star
    I was very disappointed with this company. Terrible customer service ! Owners refused to finish work ( stump grinding & clean up ) on my back tree. It took 6 months to tell me that owner refuses to finish job I pre paid for. I sent verified emails of owners communications to me the customer. In 2 emails Jacob ( owner ) acknowledges that stump grinding and clean up is still due to me and will come back in one week to finish. I have ( emails ) in writing that Jacob ( owner ) states he will finish job but never did ! I had to hire and pay another company to finish the job Creative Canopy Tree Service never completed . You would think after sending this company verified emails that show I was still owed stump grinding and clean up they might make it right in a speedy , timely fashion but I received nothing but more dishonesty and refusal to make things right.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.