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Business Profile

Used Car Dealers

Williams Honda

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a complaint letter Id like to send you for information regarding my issue. I basically took my vehicle for repair two months ago and the dealer wants me to keep buying parts and I refuse. They stated to me and Honda of America case number ******** that they will not return my vehicle with original parts as suggested until I pay for unknown parts. I refuse because they want me to pay for a vehicle not fixed yet. I feel that they are incompetent and unsafe to get my vehicle back unfinished. I want to have it out of a repair shop ( Another Honda Dealer) so I can get my vehicle back. I feel they are going to milk me out of more and more money. I would love to send you my report. I dont know which road to take. Im sending copies to The ******** ********** of ****** ******** Attorney General and The Better Business Bureau with hopes of re coiling hardship and the financial burden they have created. I feel as if from the beginning they wanted me to turn in my vehicle and trade it in for a new one. I want it back in its original form as I dropped it off so I can ship it to a confident reputable dealership. Thank you. Please call me back at ************ for any questions.

Williams Honda is NOT a BBB Accredited Business.

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