Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dental Equipment Repair

Dental Fix RX

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental Equipment Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMir Ali A

    Date: 12/22/2022

    1 star
    They are extremely unlreliabe, unethical and unprofessional. They picked up from my office in ******, *****, two of my very expensive dental handpieces for servicing in March 2022. 1. NSK Ti.Max Z95L electrical handpiece. 2. ***************** Turbine 4H handpiece with motor. I have complete email trail that shows they received the equipment. I got an email back from them asking for approval to fix them once they received it. They provided an estiamte of $1104.68. It looked overpriced so I asked them to return the handpieces on Apirl 25, 2022 via email. Since then I have made dozens of calls to them and dozens of emails. One of the excuses provided was that it was their franchise that took the handpieces. I called DentalFixRx, the email belongs to them for all practial purposes if we believe in their lie, even they they are responsible as a customer there was no way to figure out whether I was dealing with the company or the Franchise. They put you on hold and then disconnect the line. I have tried my level best. I still reserve the right to engage with the police or my lawyer but I will try all other options before I go to that level.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.