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Business Profile

Carpenter

Cedar Swamp Carpentry

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/08/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********************** was hired to take out my skylight, install can light, and do drywalling in my bathroom. He never finished the job and was paid in full. He was asked to come back and finish the job several time and never showed. 11.12.22 ***** said drywall guy would be at my house on Monday (11.15.22) to finish and to leave a check for the remaining balance. 11.18.22 ***** asked if check was left out because he never stopped by! Informed him the check was left on the counter since Monday and the drywall guy never came. ***** then stated drywall guy would be there today or tomorrow. 11.19.22 Drywall guy never showed. ***** informed. Pictures were sent and ***** stated the pictures I sent of drywall was a little extreme and said he would be there the next day.12.1.22 Requested ***** or drywaller come to my house when Im home so I can point out the areas of concern. ***** agreed and said he would be there that Sunday. He never showed up. 12.16.22 I asked ***** if he planned on finishing my ceiling. We agreed on Sunday. I text him on Sunday 12.19.22 when he could come over. ***** never showed up or responded to the text. 1.20.22 I asked ***** if he planned on finishing the job. He stated he would be there that week. ***** never showed up.2.4.22 No contact from ***** since 1.20.22. I sent him a text stating the job needs to be done by 2.13.22 or I want my money back. ***** responded he would be there Monday. 2.7.22 ***** said ***** didnt realize it is that bad.2.10.22 ***** primed the ceiling to see the flaws. Stated he would be back on Monday. ***** never showed up and I have had no more contact with him. He has made no effort to finish.The tape is showing, ceiling is uneven, mudding and sanding needs to be done, you can see the entire outline where the skylight was, can light was put together before drywalling leaving a huge gap between ceiling and light.

Cedar Swamp Carpentry is NOT a BBB Accredited Business.

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