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Business Profile

Tree Services

Safari Tree

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCourtney P

    Date: 10/06/2023

    1 star
    Do not hire these fraudsters. They misrepresent their services, they don't follow through on those services, the services they perform are done incorrectly and they will destroy your trees. In April 2023, I hired Safari Tree, which also goes by *********, to spray my evergreens and to inject them with a chemical mixture to kill evergreen fungus. The first appointment, I watched them skip trees. The amount I was charged was based on the number of trees to be treated. Second appointment, I watched them again and this time they sprayed my fruit trees, which caused all birds to abandon their nests. At no point were they to do anything to my fruit trees. I called the business, spoke with the manager. The manager agreed they were wrong and ********* refunded one payment. Third appointment in June, I watched them incorrectly inject my trees. The injections are to go all the way around the tree truck, 4 inches apart. Again, trees were skipped, injections are on one side of the trees and the injections are too close together. A representative from the chemical supply company came out to my property and said the incorrect applications are putting too much chemical into one side of the trees. I was advised not to allow Lush Lawn to continue because they're destroying my trees. I called ********* and spoke with the manager on July 8. I explained my experience. I was then told that the treatments do not save trees, it just slows down the fungus spread. I told her this is NOT what I was told; otherwise, I would not have hired them. Their services and results were misrepresented. The manager agreed to terminate the contract; however on July 26, Lush Lawn deducted $269.16 from my account without my permission and AFTER the contract was cancelled. Then they took another $269.16 from my checking account on August 27. I had to cancel my debit card to prevent additional theft.

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