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Business Profile

Window Installation

Thermal Shield Windows & Construction, Inc.

Reviews

Customer Review Ratings

3.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromNoel S

    Date: 10/31/2024

    5 stars

    Noel S

    Date: 10/31/2024

    We had Thermal Shield replace our roof did a amazing job, and left a clean work site, highly recommend.

    Thermal Shield Windows & Construction, Inc.

    Date: 11/01/2024

    Thank you so much for your review ****, we love how happy you are with your new roof and our service.
  • Review fromDenise S

    Date: 08/18/2024

    5 stars
    We needed new siding on our tri level home. My wife and I had 3 different quotes and Thermal Shield was the most attractive. Now, after they have done the work our home, we believe our house is the most attractive on our street. *** was punctual, knowledgeable and friendly. In fact, one our other quotes told us they learned the trade FROM ***. ****, our head installer, and his crew were great to work with. Friendly, cleaned up every day and most importantly, did EXCELLENT work. Our home looks so much better. We have already had neighbors compliment our home's new look. If we need more renovation work Thermal Shield will be the first number we call and I suggest you start there too.
  • Review fromSue A.

    Date: 08/02/2022

    1 star

    Sue A.

    Date: 08/02/2022

    Purchased TWO different brands of windows from this company. Both *********** Windows and ************ windows have manufacturing defects which include:Gaps in the frames which allow outside air to enter the home. Rain water leaks into the inside of glass.Dirt is leaking into the inside of the glass. Misaligned construction.Cracked frames.Debre between the panes of glass. Screens that fall out.The only thing worse than these windows is the owners lack of integrity and his misrepresentation of the quality of not one but TWO of his products sold to us.

    Thermal Shield Windows & Construction, Inc.

    Date: 10/31/2024

    Thank you *** for your feedback, and I apologize for the length of time to respond as we addressed your concerns. Cornerstone Building brands/******** manufacturer representative patiently waited over 6 months to get an available appointment with you to complete the remaining punch list and inspect all your windows. We received the letter from the service appointment and within the letter from ******** it states the windows, installation, design and performance are great and exceed the manufacturers standards. ***, as I stated we stand by our warranty and any new service that may arise. We appreciate you as our customer and were sorry that you may still be unsatisfied despite our teams effort to address all your concerns. Sincerely, ******

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