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Business Profile

Pulleys

MARCH PERFORMANCE PULLEYS

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:03/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchase a new March Performance Pulley Front Drive Assembly kit for my LS3 motor. The front drive kit does Not work properly. The fitment of the power steering pump/pulley and the idler arm pulley and the alternator bracket are off and do NOT line up. The assembly kit has a manufacture defect in that the power steering pump is too close to the other pullies and prevents the belt "wrap" to slip and cause a load squealing noise. I've tried to work through this issue with ***** and ***** at March Performance in ****** ******* but they refuse to resolve the problem. ***** admitted that they had a defect in the design but his bandaide solution to fix the issue does not work. March Performance refuses to supply the correct parts and / or refuses to provide a complete new front drive assembly kit with their updated version of the front drive assembly. This has been going on for awhile now and I'm not able to drive my car as the belt wrap slips because the power steerging pump is too close to the other pullies. I've paid a professional automotive repair shop to try and figure it out but they have concluded that the power steering pump, brackets, idler arm and alternator bracket are incorrect from March Performance. I'm at a loss and injured financially from paying a shop to try and fix March Performance manufacture defect. March Performance has pictures I emailed to them on 2/1/23 & 2/3/23 showing them the problem.

MARCH PERFORMANCE PULLEYS is NOT a BBB Accredited Business.

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