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Business Profile

Purses

HAUS OF SY LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Michael H.

    Date: 02/15/2024

    I placed the order January 5th. On January 20th, I emailed the vendor as I had not received a tracking number or any update in regards to my order. On January 22nd, a tracking number was created with no activity occurring (even to this day). Didnt reply to my initial email until January 30th when I was told the package was lost in transit. Due to such I submitted an escalation through the **** and they conducted searches in both ********* and Westland with no results. On January 30th I was told the tracking would be watched through that Friday. I still did not receive the items. I submitted another missing mail escalation with the **** with no results. I reached out advising I did not receive my items, as they did not reach out, and was told on February 7th the tracking number would be voided and a new tracking number would be sent. On February 8th, I was advised the package would be sent no later than tomorrow. I have not received an updated tracking number as of February 12. I reach out through IG and getting the same terrible response. On ******** I say ** going explain walking away with nothing and then the owner reaches out. After a rude back and forth interaction with the owner @hausofsyy on ******** She blocked me. As of now I have not had communication with the owner since being blocked. This has been ongoing over 40+ days with no resolution thus far. Even to the point where some of my posts I made detailing my experience with Haus of Sy were falsely marked on ********* feeling as if (not sure, can't confirm) that was retaliatory as it was only that post, the post did not have anything worth blocking or banning and she also posted "It's Chess not Crackers" around the time that occured. AVOID HAUS OF SY. THE **** ARE NOT WORTH THE HASSLE OR EXPERIENCE. AS OF 2/15/2024 I STILL HAVE NOT RECEIVED MY ****.and if you go to her FB page and read the reviews, I'm not the first to experience how she does business.

HAUS OF SY LLC is NOT a BBB Accredited Business.

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