New Books
Jerry BakerAbout
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Michigan Attorney General vs American Master Products
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On February 3, 2025, the business entered into an Assurance of Voluntary Compliance (AVC) with the Michigan Attorney General’s Corporate Oversight Division. The Assurance settles allegations that the business violated the Michigan Consumer Protection Act (MCPA) and Unsolicited Merchandise Act.
The AVC alleges American Master Products sent postcards offering a gift and a book to preview risk-free for 21 days. The AVC alleges the postcard failed to disclose the full terms of the offer. After responding to the offer, books are sent by mail along with a billing invoice. The invoice revealed previously undisclosed terms, including hidden charges and automatic enrollment in American Master Product’s “Book Series”, which authorized automatic billing for future shipments, potential additional fees, and that consumer’s personal information may be shared with other businesses.
Under the Assurance, the business agreed to:
• Cancel all balances on “past due” or “overdue” consumer accounts nationwide, except for consumers who ordered and accepted products through informed consent or have ordered, accepted, and paid for 2 or more consecutive Book Series products in the 12 months prior to February 3, 2025 (the date of this Assurance).
• Immediately mark as “returned” any product shipped to a consumer who contacts the business with a complaint that they did not order the product and provide a return shipping label upon the consumer’s request.
• Cease any reference to its “Legal Department” and “Bad Credit Division”, neither of which does the company currently have.
• Ensure, as a condition of doing business, that any mailing list providers guarantee its lists exclude consumers whose names appear on “do not contact” lists.The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
About This Business
Years in Business: 38
Business Details
- Local BBB:
- BBB of Michigan
- BBB File Opened:
- 6/27/1994
- Business Started:
- 5/15/1987
- Business Incorporated:
- 5/15/1987
- Type of Entity:
- Corporation
- Alternate Names:
- Jerry Baker America's Master Gardener
- American Master Products, Inc.
- Business Management:
- Mr. Jeffrey Baker, Owner
Additional Contact Information
- Customer Contacts
- Mr. Jeffrey Baker, Owner
Additional Information
- Payment methods
- Check, money order, and credit card.
- Refund and Exchange Policy
- 30 days
- Business Categories
- New Books
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