Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Improvement

Hometown Home Improvement & Building

Reviews

Customer Review Ratings

4.2/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDana N.

    Date: 12/19/2024

    5 stars
    Excellent communication and customer service! The new roof looks fantastic- thank you so much ;).
  • Review fromJudd M.

    Date: 06/27/2024

    5 stars
    These guys were great. Fast quality work. Gutters are fabulous and basement is dry.
  • Review fromChristine V.

    Date: 05/13/2024

    5 stars
    Extremely satisfied with the deck ! It was a tough job built around a pool with a hexagonal frame. Hometown measured a few times to assure methodical design of deck floor using existing framing. Its much easier to start from scratch than repair whats existing. I was very grateful they accepted the difficulty and were very professional throughout the process. Very happy I found Hometown and will definitely use them for other work!
  • Review fromFaith T.

    Date: 05/13/2024

    5 stars
    Very professional and knowledgeable. Take their time to get the job done right.
  • Review fromLloyd h.

    Date: 10/25/2023

    1 star
    I want to make others aware of the unprofessional business practices of this company. They accepted a job of constructing a shed kit in which all materials were supplied, the kit came with detailed instruction book which was ignored from the beginning. Construction was at best very shoddy resulting in numerous repairs. From the start of project until we terminated them 21 days later they showed up less than 3 full days leaving job approximately half completed.Communication was spotty at best and sometimes non existent. They refused to take responsibility for anything not done correctly. After speaking to other builders we were advised to terminate this company as to not lose any more time or money. A 5 day job turned into 21 days with only half the job completed.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.