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Business Profile

Towing Company

Frovik's Towing & Recovery

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for Frovik's Towing & Recovery's headquarters and its corporate-owned locations. To view all corporate locations, see

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Frovik's Towing & Recovery has 3 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My car got towed, and they charged an amount that is higher then the Minnesota legislation allows. They are charging 415 dollars, which is only allowed to be ******************************************** check, which also does not follow the Minnesota legislation. They also targeted my car, as out of the 4 cars there that did not have permits, they only took the two that belonged to young adults. This is a matter of discrimination, and plain stealing.

    • Initial Complaint

      Date:03/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They have been contracted to tow cars out of blian internatonal village. They require documents that dont exist in order to release my vehicle and in wssance have stolen my car. My vehicle was parked legally for 30 min in front of a friends house and they took. Ireported it stolen within 30 min of them taking it. And they want hindreds of dollars and more hundreds every day but wont release the car to me. Even when i offer to pay them their rasome. Apparently this isn't criminal but it should be. They just took a *********************************************************** reason. And are regusing to let me pay to get it out.

    Frovik's Towing & Recovery is NOT a BBB Accredited Business.

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