Reviews

Review Details

• Review fromJack M

  Date: 06/19/2025

  5 stars

  Jack M

  Date: 06/19/2025

  Kayli was great and helped with any questions I had
  

  Anytime Restoration

  Date: 06/21/2025

  Thank you for sharing your experience!

• Review fromDoug M

  Date: 11/18/2024

  1 star

  Doug M

  Date: 11/18/2024

  HORRIBLE COMPANY.
  My situation was similar to others on here. They came in to do the mitigation very quickly and did a fine job. I was given a verbal estimate of $3,000.00 and signed a contract. They tried to talk me into tearing up the tile work which I gratefully declined. After that I couldn't get a hold of anyone. One employee did text me that the Job supervisor on my job had been in meetings all week and didn't have time to call me back. I never heard anything for 6 weeks until I received the bill on a Friday night at 5:30pm (conveniently after business hours so I couldn't call them back) for $5,459.00. I have been living without a ceiling or a light in my laundry room/pantry for 7 weeks. The bill is $2,500.00 over the estimate and now I have to hire another company to finish the job. The Google reviews are all five stars because they have been able to wipe it all clean, Yelp tells a different story. If you do some about the lawsuits against the company and the owner, Verdean ******** you will find out they have cheated their customers and employees. DO NOT USE ANYTIME RESTORATION!
  

  Anytime Restoration

  Date: 11/19/2024

  Anytime is asking that this review be removed for false, derrogatory accusations against the owner of the company. 

  If this is the correct homeowner, which we cannot tell as they did not provide their full name...this homeowner was sent a revised invoice of $3,500 to reflect the contract agreement.

• Review fromAngela P

  Date: 11/18/2024

  2 stars

  Angela P

  Date: 11/18/2024

  I was referred to this company by our plumber after flooding in our basement, and while the initial mitigation process was fast and flawless, that was unfortunately where the positive experience ended. Communication throughout the project was abysmal—often I would have to call the project manager myself to get any updates, and even then, scheduled appointments were missed without notice.
  Midway through the project, our original project manager quit, and we were assigned a new one who seemed entirely unaware of what had been done or what needed to be completed. This caused further delays, and it took a full five months to get the job finished, which felt entirely too long for a situation that should have been handled much quicker.
  Additionally, the final invoice was incorrect, and after sending them a copy with the needed corrections, there was no response until they threatened a lien on our home if the bill wasn’t paid. Fortunately, I was able to get the invoice updated, but the entire process was stressful and disappointing.
  I can't speak to how they have such high ratings online, as my experience was far from positive. I appreciate that the employees were friendly and that the mitigation work itself was efficient, but the poor communication, lack of follow-through, and mistakes on billing make it impossible for me to recommend this company.
  

  Anytime Restoration

  Date: 11/19/2024

  We would first like to start off by saying thank you for expressing your frustrations with Anytime, as it helps us to improve our processes and procedures moving forward. We are very sorry for the experience you had with our rebuild services. Unfortunately, just like with any other company, employees come and go and for that we are sorry that you had to experience a shift in the project manager role during your rebuild process. Looking through our system notes of your file, I am seeing that there was an agreement made on the final invoice, and that the account is paid in full and repairs are completed. 

• Review fromMatt D

  Date: 10/17/2024

  1 star
  Anytime Restoration followed firetrucks to a fire next door to me. Actually, one representative showed up prior to the EMS arriving. Shortly after the scene was cleared, Anytime Restoration canvassed the block with contracts to get the respective home owner's houses repaired. When they came to my house, I was promised a brand new roof on my house and garage, as well new insulation-none of which has come to fruition.
  I signed a contract with them shortly the fires were out and EMS left the scene, and when the throng of onlookers went back to their day. My wife and I were told by Anytime Restoration that my insurance company would not support a claim for a new roof on my house and garage unless I signed we signed a contract with them. We did not hear from Anytime Restoration until the insurance came through six months later, and they did not deliver what they promised they would. I am sure that the contract I signed has language indicating there was no guarantee of a new roof, but considering the circumstances (just had a fire and 4 firetrucks arrive-emotions were running high). They told us that if we didn't sign with them, our insurance company would not take care of us. They offered stories of people that did not sign their contact and how much they regretted it. They came to us like they were there in our time of need (my ignorance). Given the emotional roller coaster of the day, I believe that their tactics are predatory. I am filing a complaint because I do not want other people to fall prey to this scam.
  I am still waiting on them to begin work our home. On the day work was to begin, nobody showed up, and nobody called or emailed me that they would not be arriving. I called Anytime Restoration's business office twice, and they transferred me to the general voicemail (on a Thursday morning-it was regular business hours).

• Review fromSusan S

  Date: 01/31/2024

  5 stars
  We had a leak in the kitchen that required removal of our cabinet with the sink. Liberty was in charge of the clean up and Rodrigo for the rebuild portion. Both were very professional and communicated great by returning texts and or phone calls promptly. They did an outstanding every step of the way, the only issue was a delay in getting repairs completed due to insurance issues..Rodrigo was very patient and flexible. Would highly recommend Anytime to friends. Thank you!

• Review fromHelen D

  Date: 01/16/2024

  5 stars
  So far, so good! We're just getting started and staff has been very helpful (thanks, Jay!) And we're hopeful that the team will be able to restore our damaged kitchen and downstairs bedroom. We'll post more once repairs start!

• Review fromGeri M

  Date: 11/16/2023

  1 star
  We had a very disappointing experience with repairing water damage from a leaky pipe in a bedroom. One example, we specifically requested that at least one contractor coming here spoke English, for communication purposes, and that did not happen, with the exception of only a couple of times (when we had to ask again). This caused delays and having to re-do some of work. The first day, the contractor brought in an old, beat-up piece of sheet rock from his car and proceeded to nail it up, without any insulation, on an outside wall! They did not sand over the mud/tape, so that had to be re-done and it is actually still noticeable. The ceiling had to be re-done at least 3 times, the closet organizer was installed incorrectly, the painting around the edge of the ceiling had to be re-done. The communication throughout the lengthy process was horrible, but the worst of all was when I discovered that the company billed the insurance company for many, many things (mostly in the mitigation) that we (the homeowner) did! When I called them out on this, we received no explanation and no accountability, but in the end, we were able to get a change order to the bill/estimate to accommodate the false pieces of the billing. Beware of what you are signing also, as we were asked to sign off once complete, however there was not a final payment balance. I asked what the balance was, and they said they didn't know yet (but wanting me to sign off). I told them I can't sign it without a balance.
  This was a lesson learned for us to get recommendations from people 'we know' before hiring anyone again. I do NOT recommend this company.

• Review fromJared H

  Date: 09/28/2022

  5 stars

  Jared H

  Date: 09/28/2022

  The staff was very friendly, responsive and easy to work with. I was very happy with how my new roof turned out. Would recommend.
  

  Anytime Restoration

  Date: 09/29/2022

  Thank you for the review. I am so happy that we met your expectations.