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Business Profile

Senior Move Manager

Count On Me! LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Senior Move Manager.

Complaints

This profile includes complaints for Count On Me! LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Count On Me! LLC has 2 locations, listed below.

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    • Count On Me! LLC

      13626 Geyser Path Apple Valley, MN 55124-7628

    • Count On Me! LLC

      14870 Granada Ave Unit 135 Apple Valley, MN 55124-5514

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/07/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This merchant runs a business that helps moving seniors move by selling there household items at a home and on-line auction. I purchased an item on-line for $104.84 on May 23 2024, using my **** card. When my credit card bill came, I did not recognize the charge, so I filed a "challenge" with my card company. A week or so later the, the business owner, ****** ******* called me. I was able to recognize the transaction. She asked for me to pay her via Venmo, and include a $5.00 service fee, which I did. I was surprised to learn, about 2 months later, that the credit card company denied my challenge and reinstated the charge on my account. I have now paid for the item twice, plus a$5.00 fee. I have communicated many times with Ms ******* she refuses to agree that she has been paid twice even though I have supplied her with my credit card statement, and the fact that she also received a Venmo payment from me.

    Count On Me! LLC is NOT a BBB Accredited Business.

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