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Business Profile

Moving and Storage Companies

Dedicated Van Lines

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Jane H

    Date: 05/20/2024

    Dedicated Van Lines contracts with van lines in your area to provide moving services. We did not send photos or videotape items of our home inventory. We were not encouraged to do so. We did provide a room by room inventory and revised it twice with a Dedicated Van Lines representative. Based on the inventory list we were provided with a "binding and guaranteed " price. Our items are regular sized tables. sofas,etc.When packers arrived (5 hours later than time frame provided by Dedicated Van Lines), the ******* immediately called the Dedicated Van Lines company to tell them they had underestimated the volume (cubic feet) necessary to mo e our items. We were told we were to be charged 38% more than our quote. There was not much we could do at that time as we needed the items to be moved.The company said what they charged was a standard fee for what needed to be moved. Hopefully by filing this complaint other individuals will not experience this situation.

Dedicated Van Lines is NOT a BBB Accredited Business.

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