Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Appliance Repair

Direct Home Appliance, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromFloyd P

    Date: 05/15/2025

    1 star
    Review for ***************************************** Service. I had a service *** come to my home to check my washing machine which was not opperating. I was told after the service *** did some testing that it needed a new lid latch switch and it would fix my machine but had to order one and would return next day. Next day service *** installed new lid lock switch and it did not fix problem. He then try to tell me I now needed new mother board,it would cost about $350 total. I informed him to take the new switch out and I will ***lace the machine. He said he coulldn't do then handed me a bill for $120. I would not have a problem with that,but was told it would fix the problem.Instead of a cheap fix on an old machine,I had to add another $120 plus cost of new. Bottom line,service *** should have told me up front service call price plus he never should have told me the part will fix my problem! *********ONE *STAR*

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.