Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Concrete Contractors

RWO Concrete

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJulie B

    Date: 10/23/2024

    1 star
    Would not hire this firm again for any work. Job was to repair base of front stoop to prevent water into basement. Poor workmanship. Job was not aesthetically pleasing. Crack occurred below the lower step which ran the entire length of where the old concrete was replaced appearing within a week of job completion. Took owner three weeks to respond to calls for him to come and see if that could now be fixed. Originally owner responded same day for bid and wanted to start job the following day in the rain. Owner said that he would caulk crack which would look even worse and then he said I should have expected crack to appear and that he did not need to do anything further. He said crack the entire length of new concrete at the juncture of where bottom step meets sidewalk would not allow water into basement. New concrete poured has rust marks-swirls in the concrete maybe from tools or bucket that they used to mix materials. I am no expert here on this but I would think a crack in new concrete indicates an area that is weaker than the rest of the stoop. Job also included recovering old vent space on top of stoop and crack alongside of stoop. Used bright white concrete for grey cement stoop. Really stands out as being repaired. Will need to do something in spring to blend it in to make it look decent. This owner goes by other company names. I believe he only came that day to see crack in new concrete because in call from him I mentioned that I was going to put new flooring basement, and he asked questions about doing a bid for that job.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.