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Business Profile

Gas Station

Circle K

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Complaints

This profile includes complaints for Circle K's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Circle K has 180 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Circle K

      4567 American Blvd W Bloomington, MN 55437-1123

    • Circle K

      650 50th Ave W Alexandria, MN 56308-9588

    • Circle K

      5310 Highway 29 S Alexandria, MN 56308-6079

    • Circle K

      5495 Highway 100 Aurora, MN 55705-8705

    • Circle K

      1106 Paul Bunyan Dr S Bemidji, MN 56601

    Customer Complaints Summary

    • 14 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/24/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Vehicle was damaged in July at a location. 2 months later after being told that a check was being mailed to resolve the damages, I have yet to recieve the check. ********* the claims adjuster and get no response as to where the check is at.

    • Initial Complaint

      Date:07/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      RE: Circle K, *********************************** Ever since this circle K installed new pumps at this station (approx. 1- 2 years) to current time; the pumps continue to not accept the circle k inner circle 25cents off gas (by just entering my phone #) & previously not accepting the circle k fuel card 10 cents off gas (by swiping the circle k fuel card). Then locks your credit card that can't be removed for several minutes. We've brought it to the store's attention several *************** has changed. As a result; I've had to get gas without using my circle k enrollment gas savings. Also, many customers have told us they can no longer go to this station for gas, since the store won't do *************** a huge inconvenience to lock your card & not be able to use your circle k gas savings. Resolution: 1) Add my $10 onto my phone # for the next time I get gas & 2) tell the vendor to fix the pumps that never worked since their installation ; or fix these pumps by another means.

    • Initial Complaint

      Date:04/01/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Holiday charge me for car washes since 2023 no notification or receipt was given. Seeking refund of unused car washes since 2023

    • Initial Complaint

      Date:03/08/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On three two of 24 Holiday gas was charging my card for failed equipment that did not work and I'm making me move to a new pump each time charging my card to the consecutive of four times and which on the 5th transaction I paid cash because they had maxed my card out they guaranteed me that all the money would be returned to the card it is now been 5 plus business days and I still have not received any return money I'm sorry I've got two of the four return to me of the charges and basically I'm getting absolutely no compassion from Holiday gas station what's the weather or do they realize that they've been sitting on this money for no monetary value return to me at all I mean basically I gave them money and I had nothing in return to for to compensate for that money including not very good documentation of that

    • Initial Complaint

      Date:02/06/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This Holiday/Circle K gas station has a large format sign advertising its fuel prices. It now displays only two prices: for unleaded 88 and diesel; regular unleaded is not shown. The station has a competitor across the bridge that displays their price for regular unleaded; on 2/3/24 this was $2.59. The Holiday sign also read $2.59 -- for the cheaper U-88. Only when the driver reached the pump would they discover that the price for regular unleaded was actually $2.85. This is deceptive advertising and should be stopped.

    Circle K is NOT a BBB Accredited Business.

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