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Business Profile

Ophthalmology

Minnesota Eye Consultants, P.A.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ophthalmology.

Complaints

This profile includes complaints for Minnesota Eye Consultants, P.A.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Minnesota Eye Consultants, P.A. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Minnesota Eye Consultants, P.A.

      9801 Dupont Ave S Ste 200 Bloomington, MN 55431-3200

    • Minnesota Eye Consultants, P.A.

      10709 Wayzata Blvd Minnetonka, MN 55305-5509

    • Minnesota Eye Consultants, P.A.

      710 E 24th St Ste 100 Minneapolis, MN 55404-3897

    • Minnesota Eye Consultants, P.A.

      1965 11th Ave E Ste 102 Maplewood, MN 55109-5168

    • Minnesota Eye Consultants, P.A.

      11091 Ulysses St NE Ste 300 Blaine, MN 55434-4238

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/14/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      am filing a complaint bc I had a tech who did not complete my exam and I left feeling confused. She was very rude and I was told I had to come back. Its hard for me to take off work and drive this long distance. I was not given a prescription and have to take more time off work to return. The communication was very confusing and my Insurance had billed it as an eye exam But no eye place will fit me for contacts **** a record of the exam and the info they sent was incomplete so now I have to return even though Id rather go someplace else. They did not inform me if I would get a proper prescription when I go for my contact fitting. Im so confused and have called many times. I dont want to pay even more money out of pocket and have to take more work off. I will be making a formal complaint

    • Initial Complaint

      Date:06/27/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Went to see the Eye doctor about a spot on my nose/cheek that had not healed in several months. The doctor I saw took a dozen or so pictures and told me it was a serious issue and needed to have a biopsy done right away. He asked if I wanted to wait till he came back from a month long vacation or see someone else. I was told someone would call me to discuss and that was it, 10 minutes total.I never received a call back to schedule, to explain what they found from the pictures, nothing! The next thing I got from them was a bill for $176.35. I called them to complain and get more information. I told them I was not going to pay a bill considering they gave me no information and did nothing to follow up on the issue without talking to someone! I heard nothing! It's been several months and I just received a follow up BILL, saying I needed to pay this or they were sending it to collections!I called them again today, spoke to a women that took the message she said she would have a manager call me...I have heard nothing! These people made me aware of cancer on my face, they DID NOTHING to ease my worry, provide medical assistance or give me medical advice! They failed at their duty as a medical provider and I should not have to pay for that!*****************

    Minnesota Eye Consultants, P.A. is NOT a BBB Accredited Business.

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