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Business Profile

Property Management

Halverson and Blaiser Group, Ltd

Complaints

This profile includes complaints for Halverson and Blaiser Group, Ltd's headquarters and its corporate-owned locations. To view all corporate locations, see

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Halverson and Blaiser Group, Ltd has 2 locations, listed below.

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    Customer Complaints Summary

    • 8 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/05/2024

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This is a housing rental company. There is a problem and corruption in their late fee policy. You can pay on time, but they still ask for late payment fee when they are themselves are late with their charges. I have paid the rent on time, but I did not pay the utilities on time because they don't post it on time themselves.

      Business Response

      Date: 06/05/2024

      Hello,
      Monthly charges do not post until the 1st of each month. Tenants also receive their utility statements prior to the first of the month so they know the exact amount due.
      This tenant pre-paid Junes rent on 5/31 and did not include the utility payment, therefore he received a small late fee due to this. We are happy to provide a ledger which shows the residents early payment and the charges posted on the 1st of June if necessary.

      Thank you,

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