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Business Profile

Resort

Cragun's Corporation

This business is NOT BBB Accredited.

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Reviews

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1

Average of 1 Customer Review

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Review Details

  • Stephanie S

    Date: 04/02/2024

    Ill start off at weve been going here since early early 2000s when I was a child. It was wonderful back then. So much activities and stuff to do. The workers were interactive, always clean rooms / areas Stayed this weekend and am EXTREMELY disappointed. My sister waited to 6:00pm to check into her room. Her room didnt have a shower curtain, had exposed ******************* out of the wall, no working phone, no soaps, no towels, no cups, dirty floors in all 3 rooms, in our room the toilet was soo loud each night. 2 rooms had no heat.Says for the breakfast buffet theyd have the Easter bunny - wasnt even there and workers acted like they didnt know we were talking about. Such a let down for the kids!Ordered pizza and had a long hair in it. ??Went to great activities, the host was horrible. Not trying to be mean! She talked so low, wasnt interactive at all. Was so boring I heard other families saying the same things. The fans, and vents are soo dirty in the pool area as well to mention.My family has been here so much. When I was younger 2-3 x a year, we have spent over $30,000 here at minimum over the years, it was our tradition until our dad died then we stopped for about 7 years came back few years ago. Same thing. , tried again and unfortunately this will no longer be our go to place any more. My sister and I have our own kids now and wanted it to be like how we were as kids and its not. We remember Halloween costume parties being a blast, karaoke, people bringing in animals, welcome dinner, movies for kids, events. Actually interactive with the guest. The price went up and activities / events went down. The rooms are dirty. We are so saddened by this. We got three rooms, couldnt check in on time. Were not up to code or clean. Such a let down this weekend for not only our kids but us as well. Thank you for the great memories we had as kids but its time we got else were to continue a tradition

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