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Business Profile

Auto Customizations

Street Scenes Tint

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Customizations.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/06/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    07/21/2023 I purchased and underglow system for my 2018 ***** silverado high country from **** the owner for ****** i returned the truck to **** less then a week after install because his installer zip tied all the wiring under my truck and it looked horrible. In november someone backed into my bumper and i had to have the bumper replaced a luther ********* after that was done i was still having issues with the underglow and the light strip on the truck bed I brought the truck to him and he claimed it was the master board and wanted another ****** even though this was still under the 1he 1 yr warranty my wife refused to pay and told him that she was going to pull the money back from the credit card and he told he that she wasnt able to do so she has made contact with the company and they are awaiting the results of the investgation. we have had the truck into Luther ********* ************************** and also ******************* for inspection and are being told that it need a complete rewire to get evertthing to work to the tune of ******
  • Initial Complaint

    Date:11/03/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my truck in to purchase and install stereo equipment 4/26/22, which was done minus a brand new stereo I purchased from a different vendor. I was advised they needed to look for and obtain the harness for my deck as they did not carry it so left it in their care. I retrieved my deck after the wires under my hood Street Scenes installed caught fire, they gave me what they had minus all of the wires that came with the deck which is useless. I've called several times and always get "they'll call me back" which has yet to happen.

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