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Business Profile

Fence Contractors

Town & Country Fence
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • John G

    Date: 05/09/2023

    This was the worst experience I've ever had dealing with a company. First some men just showed up to our home and started installing fence posts, we were never called or nor did anyone come to our front door letting us know they were here to install the fence, I never had a chance to mark my sprinkler heads or or to show where the water lines were located, because of this they cut through two of my water lines and installed a fence post right over the top of one of my sprinkler heads. They also cut our cable line coming into our home. They left openings in three places along the fence and we had to call and wait the whole winter so they could come back and fix these problems. We had the fence installed to keep our dog in the back yard, but they left several openings at the ends of the fence and we had to put wood and other things to keep our dog in the yard and he still was able to get out several times during the winter. I asked them what they were going to do about two openings that are still not closed and what about my sprinkler lines and head they damaged, never once did they contact me, our say anything about any of these remaining problems. They finally sent a threatening letter that they were going to put a lean on our home if we didn't pay within ten days of the letter. Obviously we are very disappointed and frustrated with this company. I would never recommend that anyone use this company for your fence install, never! We paid the balance that we owed but in protest and will contact anyone that might be able to help us with this issue!

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