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Business Profile

Dumpster Services

Dump Me Dumpsters LLC
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/02/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I spoke with Dump Me Dumpsters by phone on 4/15/24 informing them that the phone number they had listed for their business on SAFER Web **************************** was incorrect and was accidentally listed as my business phone number. My number is ************ and their phone number is ************. It has resulted in 20+ spam phone calls a day and I have had to shut off my business phone. I emailed **************************** on 4/23/24 because my phone number was still listed on the SAFER website. I did not get a response from them. I emailed again today 5/2/24 to follow up as my phone number is still listed. Today, 5/2/24, I filled out an online request to FMCSA **************** and have faxed a letter with my letterhead requesting the removal of the phone number immediately. It has impacted my ability to keep my phone on and have had to send all calls straight to voicemail, which is affecting my business. I am hoping this business can resolve this ASAP.

    Business Response

    Date: 06/02/2024

    After receiving the notification that our phone number was listed incorrectly through the ****** Dump me Dumpsters started working on requesting to have the number updated.  However due to how the ***** operates this change is not able to be done online without a pin and they do not accept the changes to be made via phone either.  Dump Me Dumpster put in several requests to receive the pin number via mail, this is the only way ***** will send it out.  The pin number still has not been received however after several calls we were able to have the phone number removed completely until we receive the pin number from ***** to be able to officially update the number.

    Customer Answer

    Date: 06/04/2024

     Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Dump Me Dumpsters LLC is BBB Accredited.

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