We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garage Doors

Kath Overhead Doors, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Reviews

Customer Review Ratings

5

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • ALEX P

    Date: 04/07/2024

    I read some of the reviews of this business after I paid a $3,000 deposit and was spooked - experienced same poor communication(s) and felt misled. However, that being said, in the end I am completely thrilled with my new doors - it should also be noted the project cost (replace three 9x8 custom garage doors) was over 40% less than other vendors.***** is a personable and likeable guy - what I learned in this process is Kath purchases doors from a supplier that is not realistic when the doors will be manufactured and/or shipped. Count on a lead time of 2-3 months; if there are major storms in the US, overhead doors are going o be in demand and the lead time will likely increase by weeks or months. All in all, I am happy and satisfied with my selection of Kath Overhead Doors although I did experience some anxiety and frustration with delays and communication. Now for my ratings: Work Quality - 5 Stars - Since I was ********, I was able to observe ***** install the doors - all 3 doors and new rails were completed in about 5 hours (this included demolition and clean up) - it was obvious to me that ***** had experience installing overhead doors. ****************** 5 Stars - ***** installed the doors on a Saturday before Christmas so I did not need to give up PTO time at work - additionally, he helped me as I was installing 3 new overhead door openers that I had NOT purchased from him - he helped anyways. Oh, yes, by the way, ***** traveled nearly 60 miles (one way) to do this job. Value for the money - 5 Stars - I saved 40% with ***** over every other contractor I had a proposal from. Bottom line - money talks - however, expect delays and not the best of communication based on my experience. Would I hire ***** and Kath Overhead Doors again? YES ABSOLUTELY, I wish ***** well and am sorry to see his supplier is tanking his business.If you want your doors next month, pay 40% for a vendor that has a million $ inventory & 20 receptionists answering phones.

Kath Overhead Doors, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.