Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cremation Urns

Perfect Memorials, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cremation Urns.

Reviews

Customer Review Ratings

4.92/5 stars

Average of 379 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrent M

    Date: 06/26/2024

    5 stars
    Beautiful marker for our pet and arrived really quickly. I was pleasantly surprised by how substantial and thick the marker was, how well they translated the picture I sent, and how well everything was laid out. 11 out of 10, above expectations.
  • Review fromLouis C

    Date: 06/24/2024

    5 stars
    I have used them several times and everything was prompt and correct. You can't ask for anything more.
  • Review fromShirley N

    Date: 06/24/2024

    5 stars
    Was very impressed with the prompt replacement of the damage urn. Great job.
  • Review fromRyan S

    Date: 06/19/2024

    1 star
    Never use again. Order am Urn for my sister on Sat June 8th and paid for FedEx faster delivery so we can have for service on the 15th. As of today 6-19-2024 the funeral director has not received. Only thing perfect did was refund my express fee back. We also purchase necklaces. This is a zero star company do not use for your family.
  • Review fromJulie E

    Date: 06/17/2024

    5 stars
    AMAZING customer service. They were very helpful and understanding during our grieving time.
  • Review fromSylvia H

    Date: 06/14/2024

    5 stars
    A nice selection of urns with various prices. Urns arrived promptly.
  • Review fromPenny J

    Date: 06/14/2024

    5 stars
    I ordered my urn on a Thursday and it was delivered on Monday. Perfect Memorials was faster getting my urn to me than the vet was getting the ashes. As always, the urn is beautiful. This company is wonderful. I always feel better honoring my pets with an urn that I am proud to have in my home. Thank you Perfect Memorials.
  • Review fromThomas F

    Date: 06/13/2024

    5 stars
    Needing an urn for my wife's service, I searched online. Perfect Memorials was the overwhelming winner. Selection, variety, size, choice, color, cost-you name it they had everyone else beat. Needing a question answered about sizing, they were on the line in short order with true customer service. I was also told if I approved the engraving sample I'd requested before noon (nothing happens until you okay the engraving) they would start work immediately. Not being able to do the approval until about 2 p.m., I assumed they'd start the next day. Imagine my surprise when I checked my email later that afternoon and discovered that the shipping process had started. Ordered Wednesday delivered late Friday. Everything was as pictured and beautiful. At a time when you don't need complications, Perfect Memorials made the whole process as easy and seamless as possible.
  • Review fromJessica S

    Date: 06/12/2024

    5 stars
    Perfect memorials ?????????? 5 stars..
    I purchased the rock Urn. It arrived in perfect condition. I realize that I had made a mistake on my engraving and when I contacted them, they were so wonderful to deal with.
    I highly recommend purchasing from them. My order came fast and not damaged.
    Thank you so much for being so wonderful and helping me out during this difficult time. I appreciate you guys!
  • Review fromSandra M

    Date: 06/11/2024

    5 stars
    We were impressed with customer service answering questions during the selection process. We were especially impressed with the engraver who personally went out of his way to work with us to approve our first choice for the photo to be engraved on my father’s urn. The urn quality and design surpassed my expectations! Shipment was prompt arrived well packaged.
    High recommendation!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.