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Business Profile

Prepaid Credit Cards

Ready Credit Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Prepaid Credit Cards.

Complaints

Customer Complaints Summary

  • 33 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/08/2022, my ********************************************************************** order to purchase a movie ticket. The transaction on the date of purchase was rejected. He tried to use it again at a restaurant, and again the transaction was rejected. I called ReadyCARD for assistance and was told that there was nothing that they would do. The card was now beyond 92 consecutive days since he had added money to it and it was being debited $3.95 per month.

    Business Response

    Date: 06/17/2023

    On June 9th. RCC was able to locate the card ending in **** and reverse the inactivity fee. 

    the card ending in **** new balance is $15.80.

     

    Thank you

     

    Customer Service.

  • Initial Complaint

    Date:06/02/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased multiple cards at cedar point because they claimed there were no fees and didnt expire until July ****. However when we went to use them today, all the cards only have 5 dollars remaining because a dormancy fee is charged every month, but *********** isnt even open over the winter months. So now Im out hundreds of dollars in dormancy fees. Do not purchase these from *********** unless you plan to use immediately. Total scam.

    Business Response

    Date: 06/13/2023

    Greetings *******,

    I am sorry for my delayed response to your complaint. Please provide the last 8 digits of the card(s) numbers. You can either reply to the email or call me directly at ************.

    Once we reverse the fees on the card, you may use the card wherever **** cards are accepted.

    Thank you. 

    Wendy 

     

  • Initial Complaint

    Date:05/16/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi. On 18th June 2021, I purchased a Ready Card at a kiosk at ********************, *******. I have been out of the country since then. The number of the card is ****************. I am unable to check my balance and the automated voice that answers your phone says that the card is not registered in the system. As of now, I have no idea about the balance on my card.Please rectify the issue.

    Business Response

    Date: 05/17/2023

    Thank you for reaching out to Ready Credit. The inactivity fees are reversed and there is $15.00 on your card. 

     

  • Initial Complaint

    Date:09/07/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have not been able to receive my Disability moneys on my card through the Ready Credit Corp. I have spoken to ****************************** they have stated that the moneys was deposited on 9-2-22. I spoke to ********* said the same thing the moneys was deposited on 9-2-22, but when i speak to the Ready Card people they have no answers for me. they just say that they dont see anything pending. I cant speak to no one in their so called IT team or Tech support. I need my money i am a 67 year old senior i have multiple mental health issues and physical health issues. i also have mobility issues. I feel so helpless i need help and my money ASAP!!!!!!!!!!!!!

    Business Response

    Date: 09/07/2022

    Hello *********, 

     

    I am sorry that you experienced a long delay with your check hitting your bank account. As of today, the money did make it to your account and we see that you have access to the funds. 

     

    We opened up a ticket with the processor and requested a Root Cause Analysis so that we can avoid a reoccurring incident from happening in the future. 

     

    Thank you.

     

    ReadyCard Customer Service.

     

     

Ready Credit Corporation is NOT a BBB Accredited Business.

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