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Business Profile

Wholesalers and Distributors

Department 56

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesalers and Distributors.

Reviews

This profile includes reviews for Department 56's headquarters and its corporate-owned locations. To view all corporate locations, see

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Department 56 has 3 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • F. E.

      Date: 10/30/2022

      F. E.

      Date: 10/30/2022

      Worst experience with this company, I ordered two items on their website A MONTH AGO, haven't received any updates, tried to contact them online trough their website, no response, I called them multiple times, every time with a different answer. still no updates on my order and no solution given. the WORST customer service I have experienced from a company.

      Department 56

      Date: 11/01/2022

      This customer's order was an online pre-order with an estimated arrival of 11/01/2022. The website indicated that the items were a pre-order. As of today (11/01/2022) the product has just arrived and the order will be filled within the next 2 weeks.

      F. E.

      Date: 11/01/2022

      This purchase was not a pre order when I order it, On the website never showed that this was a preorder, It shows that was out of stock, not that it was a pre-order. I received an email from your company stating that the items was on stock, that was the reason I purchased them and the website did not stated that this was a pre order. Also I Haven't received any updates on my order since I purchased them. So how would I know that was going to take MORE THAN A MONTH when the confirmation email said that it was going to be shipped 2-3. business days. Still a month later and no email with updates , Have sent multiple messages trough your website with no response.

    Department 56 is NOT a BBB Accredited Business.

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