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Business Profile

Grocery Store

Mike's Discount Foods, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Mike's Discount Foods, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Mike's Discount Foods, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/12/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ****'s repeatedly advertising deals on ******** that I find after driving over 40 miles to their location are fraudulent. Two examples are a case of 12 pomegranate juice bottles for $10 that turned out to be only 6 bottles. And a 5 lb box of mushrooms for $10 that turned out to be almost empty with less than 3 pounds in it. If these mistakes were random they'd make an equal number of mistakes UNDERESTIMATING how much you get, but that's never the case, they ALWAYS over-estimate. When the issue is brought to them they have always ignored it, until today when they decided to just block me from seeing their advertised "sales" I only assume to prevent me from warning their other victims away. I pay for my food at ****'s with Federal FoodStamp benefits and I believe what their doing amounts to foodstamp fraud.

      Business Response

      Date: 05/15/2023

      This is the first time I heard of this. Often times we get different case sizes and one will run out before you make it in. In the case of the mushrooms there will be times customers take mushrooms out of another case to make theirs larger, I'm assuming that's what happened here. We only advertise what the package of the specific product says. We have been in business since **** and now have 6 locations I will say we didn't grow by cheating our customers and Making false claims online. I hope you will continue to shop with ** and we will do our best to be sure our online ads are as specific as possible. in regards to foodstamp " FRAUD" that's a bold claim we have been accepting food stamps since the 90's and never once had a single case with fraud. 

    Mike's Discount Foods, Inc. is NOT a BBB Accredited Business.

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