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Business Profile

Ear Nose and Throat Doctor

Andros ENT & Sleep Center, P.A.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ear Nose and Throat Doctor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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  • Initial Complaint

    Date:07/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received my hearing aides aug.2023. They said I needed to put $1200 check down until the processed this through my ins. And checked my out of pocket. It took them 8 months to file it correctly. I had hit my max out of pocket. Ins. Paid 100% of contracted price. Nothing out of my pocket. I've spent many many hour bt ins. And ******* getting this straighted out. ******* will not return my $1200 check and will not answer my phone messages. I've left endless messages. They left a message for me on 4/2/24 and will not call me back. Nothing since April. They are frauding ******* ins. I'm entitled to my $1200 check back bc I had hot my max out of pocket. Audiologist was on the phone with me in Aug. 23 when ins. Said I was $700 away from out of pocket but still told me to write it for $1200. I met my out of pocket weeks later 8 months bf they finally filed the ins. Paper right. They will not call me or return my check. ***************************** from osceola medical center referred me to her own place in ***, ** not telling me it was her place. Something is not right her. I've been trying to straighten this out for 11 months now. Please help. I just get the runaround when we do connect but that was many months ago.

Andros ENT & Sleep Center, P.A. is NOT a BBB Accredited Business.

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