We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Food Manufacturers

Post Consumer Brands

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Manufacturers.

Complaints

This profile includes complaints for Post Consumer Brands's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Post Consumer Brands has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/10/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      have not been paid correctly by my buisness for almost a month now, for my vacation and holiday pay, I've taken many actions at my disposal and still ha e bot gotten anywhere with the following insurance of my union and hr, I would like this to be resolved asap if you can help me with moving along in the inquires I need to go about this I would greatly appreciate it I have documentation of my days off and what I was paid for, they are saying I did not have enough vacation at the time but what I submitted and what they aphid me for are incorrect and they need to see that this is a problem

      Business Response

      Date: 01/13/2025

      Dear Better Business Bureau,


      Thank you for informing us of the contact regarding: Complaint ID ********.


      Our Consumer ******************* is unable to assist with this concern. As this is an employee matter we have submitted the concern to our *********************************** for further review and response. Due to privacy reasons, we will not be able to comment or advise of a resolution. 

      Thanks again for providing this information, which helps us to better serve our customers. If you have any questions, please call us at **************, or you may email us at ******************************************************************.

       

      Best Regards, 

      Consumer Affairs Department

      Post Consumer Brands

    • Initial Complaint

      Date:05/21/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I opened a brand new box of Chocolate ************ and when i poured it into a measuring bowl there was a meal worm on the top of the box. Im unsure how many there were in other cases but thats completely unacceptable

      Business Response

      Date: 05/22/2023

      Thank you for reported this consumer's comments. We have documented this for our reporting and trending purposes.

      We have contacted the consumer and apologized for his experience. We are sending a refund and product coupons to replace the product.
      It is extremely difficult to determine exactly when or where our product would be exposed to insects. We do take multiple steps at our production facility to protect our products. We have an integrated *************** System which consists of multiple disciplines working together in the detection,identification, elimination, and prevention of pests. Involved in this process are an independent pest control company, internal QA personnel, and all production employees. Doors and windows of our plants are adequately protected to prevent the entrance of insects from the outside. In addition, all products are packaged in air-conditioned facilities. We are sorry to hear of this consumer's experience and have documented it for future reference.

      Best Regards,

      *******


    Post Consumer Brands is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.