Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

SMR Management Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Customer Review Ratings

2/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPennie W

    Date: 10/01/2024

    1 star
    My apt wasn't cleaned at all. I had to spend 3 days scrubbing the place. There is a regional manager that is rude, depending who you are. I agree with intimidation behavior. I had a heart attack 2 weeks ago. The only person that could take care of me was my son who has a small support dog. I got a violation letter today because the dog was here. Not very nice.
  • Review fromCynthia W

    Date: 09/13/2023

    1 star
    Do not give these people the chance to make your life miserable. They try to extort money, they are not good at managing properly in the least bit. The people that work here should never deal with people at all. ....they try to intimidate and manipulate residents, slander and defamation of residents. Abuse of the elderly and vulnerable adults. They not caring in least bit what the property looks like. They have screwed me over 3 times ...I e had to clean every apartment I've rented here. The carpet is so stained and old it's terrible. Had to get an industrial shampooer for my crappy carpet. I'm sure their homes don't look like this. They have bogus inspections , when they are not qualified licensed inspectors. Just to be nosey. I've never had to put up with kind of BS ever in my life of 64 years. I could go on, but people are too chicken to call them on these issues. Not me. I've called every agency that needed to know what the h*** is going on. I'm still living in one of their properties,only because that's what I can afford. They have entered my place illegally twice. I had to get camera's. The list of c*** goes on. They are extremely unprofessional and are inept at their jobs. I also believe there is misappropriation of federal funding . It's time to hold them accountable for this aweful job they are doing.
  • Review fromChristine G

    Date: 05/17/2023

    4 stars
    Lived in an SMR property for around 6 years, had no serious issues with local or ******* management. Get to know your landlord and the upper management at SMR. They will listen to residents issues, sometimes you get the response you want, but as with ANY company, sometimes not. Overall, I had no problems with this company the 6 years I lived at their property in South-west *********.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.